Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 09, 2019 - 02:00 CST
Scheduled
**Multiple Day Server Maintenance**
In order to resolve some of the recent issues seen with the SMS Valet Mobile Application connectivity with our servers, our development team will be required to implement some critical database performance tasks. These tasks will be divided into two multiple day phases.
Phase 1: Monday 1/7/19 - Friday 1/11/19 2am-3am CST (1hr each, with no expected downtime) Phase 2: Monday 1/14/19 - Wednesday 1/16/19 2am-4am CST (2hrs each, with expected downtime; more detailed communication will be sent in the coming days)
PHASE 1 [Day 3 of 5] Please be aware of the scheduled server maintenance. During this maintenance window, the system will be working slowly with frequent interruptions.
There should be no downtime during this time, but please be aware of possible slow performance during this hour window.
During this time, users should continue to operate as normal utilizing the SMS Valet application's offline mode. Requests and text messages will not be received during the brief interruptions but will be received once connectivity is restored. Continue to check vehicles in and out as usual.
Thanks so much!
Posted Jan 06, 2019 - 20:01 CST
This scheduled maintenance affected: SMS Valet Web Portal, SMS Valet Mobile App, SMS (Text) Messaging, Payment Processing, and Electronic Validations.