SMS Valet Status

SMS Valet Monitor

All Systems Operational

SMS Valet Web Portal Operational

SMS Valet Mobile App Operational

SMS (Text) Messaging Operational

Payment Processing Operational

Electronic Validations Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 10, 2025

No incidents reported today.

Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025

No incidents reported.

Nov 6, 2025

No incidents reported.

Nov 5, 2025

No incidents reported.

Nov 4, 2025

No incidents reported.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025

No incidents reported.

Oct 29, 2025

SMS Valet Technical Difficulties

Resolved - This incident has been resolved.
Oct 29, 20:28 CDT

Monitoring - TEZ Engineers have now successfully implemented the temporary routing workaround of the Microsoft Azure Front Door Service in all areas of our system.

We will continue to monitor the situation and provide updates accordingly.

Updates from the Microsoft side can be continued to be monitored on one of the following links:
https://azure.status.microsoft/en-us/status
https://status.cloud.microsoft/
Oct 29, 15:50 CDT

Update - We are continuing to work on a fix for this issue.
Oct 29, 15:07 CDT

Update - TEZ Engineers have implemented a temporary routing workaround of the Microsoft Azure Front Door Service, which was the primary cause of the outage. Customers should start to see partially restored functionality. The team is still working to implement this workaround in other areas of the system.

Updates from the Microsoft side can be continued to be monitored on one of the following links:
https://azure.status.microsoft/en-us/status
https://status.cloud.microsoft/
Oct 29, 13:41 CDT

Update - We are continuing to monitor this issue and will update as additional information becomes available from Microsoft.

For direct updates, please reference the Microsoft Azure outage as referenced on their status page shown below:

https://azure.status.microsoft/en-us/status
Oct 29, 13:04 CDT

Identified - The issue we are experiencing is related to the widespread Microsoft Azure incident affecting multiple services.

Our team is actively monitoring the situation.

See Microsoft's Azure status page link below:
https://azure.status.microsoft/en-us/status
Oct 29, 11:38 CDT

Investigating - The SMS Valet system is currently experiencing some technical difficulties . Please do not log out of the application and continue to operate in offline mode.

Once the system is restored all text messages and data will populate and sync up.

Thank you for your patience.
TEZ
Oct 29, 11:15 CDT

Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.