Scheduled - Please be aware of the scheduled server maintenance.

IMPACT: Users should notice a maximum of 2 minutes downtime during this maintenance window for the SMS Valet Web Portal only. The SMS Valet Mobile Application will not be impacted.
Jan 16, 08:35 CST

Scheduled - **Multiple Day Server Maintenance - 100% Downtime for the FULL 2 hours**

In order to resolve some of the recent issues seen with the SMS Valet Mobile Application connectivity with our servers, our development team will be required to implement some critical database performance tasks. These tasks will be divided into two multiple day phases.

Phase 2: Monday 1/14/19 - Wednesday 1/16/19 2am-4am CST (2hrs each, with 100% downtime for the full 2 hours.)

(Phase 1: Monday 1/7/19 - Friday 1/11/19 2am-3am CST - COMPLETED)


PHASE 2 [Day 3 of 3]
Please be aware of the scheduled server maintenance. During this maintenance window, the system will be working slowly with frequent interruptions.

There will be 100% downtime for the full 2 hours each day.

During this time, users should continue to operate as normal utilizing the SMS Valet application's offline mode. Requests and text messages will not be received during the brief interruptions but will be received once connectivity is restored. Continue to check vehicles in and out as usual.

Please email support@tezhq.com if you have any questions.

Thanks so much!
Jan 11, 10:47 CST

Scheduled - **Multiple Day Server Maintenance - 100% Downtime for the FULL 2 hours**

In order to resolve some of the recent issues seen with the SMS Valet Mobile Application connectivity with our servers, our development team will be required to implement some critical database performance tasks. These tasks will be divided into two multiple day phases.

Phase 2: Monday 1/14/19 - Wednesday 1/16/19 2am-4am CST (2hrs each, with 100% downtime for the full 2 hours.)

(Phase 1: Monday 1/7/19 - Friday 1/11/19 2am-3am CST - COMPLETED)


PHASE 2 [Day 2 of 3]
Please be aware of the scheduled server maintenance. During this maintenance window, the system will be working slowly with frequent interruptions.

There will be 100% downtime for the full 2 hours each day.

During this time, users should continue to operate as normal utilizing the SMS Valet application's offline mode. Requests and text messages will not be received during the brief interruptions but will be received once connectivity is restored. Continue to check vehicles in and out as usual.

Please email support@tezhq.com if you have any questions.

Thanks so much!
Jan 11, 10:46 CST

Scheduled - **Multiple Day Server Maintenance - 100% Downtime for the FULL 2 hours**

In order to resolve some of the recent issues seen with the SMS Valet Mobile Application connectivity with our servers, our development team will be required to implement some critical database performance tasks. These tasks will be divided into two multiple day phases.

Phase 2: Monday 1/14/19 - Wednesday 1/16/19 2am-4am CST (2hrs each, with 100% downtime for the full 2 hours.)

(Phase 1: Monday 1/7/19 - Friday 1/11/19 2am-3am CST - COMPLETED)


PHASE 2 [Day 1 of 3]
Please be aware of the scheduled server maintenance. During this maintenance window, the system will be working slowly with frequent interruptions.

There will be 100% downtime for the full 2 hours each day.

During this time, users should continue to operate as normal utilizing the SMS Valet application's offline mode. Requests and text messages will not be received during the brief interruptions but will be received once connectivity is restored. Continue to check vehicles in and out as usual.

Please email support@tezhq.com if you have any questions.

Thanks so much!
Jan 11, 10:44 CST

Scheduled - **Multiple Day Server Maintenance**

In order to resolve some of the recent issues seen with the SMS Valet Mobile Application connectivity with our servers, our development team will be required to implement some critical database performance tasks. These tasks will be divided into two multiple day phases.

Phase 1: Monday 1/7/19 - Friday 1/11/19 2am-3am CST (1hr each, with no expected downtime)
Phase 2: Monday 1/14/19 - Wednesday 1/16/19 2am-4am CST (2hrs each, with expected downtime; more detailed communication will be sent in the coming days)

PHASE 1 [Day 5 of 5]
Please be aware of the scheduled server maintenance. During this maintenance window, the system will be working slowly with frequent interruptions.

There should be no downtime during this time, but please be aware of possible slow performance during this hour window.

During this time, users should continue to operate as normal utilizing the SMS Valet application's offline mode. Requests and text messages will not be received during the brief interruptions but will be received once connectivity is restored. Continue to check vehicles in and out as usual.

Thanks so much!
Jan 6, 20:03 CST

Scheduled - **Multiple Day Server Maintenance**

In order to resolve some of the recent issues seen with the SMS Valet Mobile Application connectivity with our servers, our development team will be required to implement some critical database performance tasks. These tasks will be divided into two multiple day phases.

Phase 1: Monday 1/7/19 - Friday 1/11/19 2am-3am CST (1hr each, with no expected downtime)
Phase 2: Monday 1/14/19 - Wednesday 1/16/19 2am-4am CST (2hrs each, with expected downtime; more detailed communication will be sent in the coming days)

PHASE 1 [Day 4 of 5]
Please be aware of the scheduled server maintenance. During this maintenance window, the system will be working slowly with frequent interruptions.

There should be no downtime during this time, but please be aware of possible slow performance during this hour window.

During this time, users should continue to operate as normal utilizing the SMS Valet application's offline mode. Requests and text messages will not be received during the brief interruptions but will be received once connectivity is restored. Continue to check vehicles in and out as usual.

Thanks so much!
Jan 6, 20:02 CST

Scheduled - **Multiple Day Server Maintenance**

In order to resolve some of the recent issues seen with the SMS Valet Mobile Application connectivity with our servers, our development team will be required to implement some critical database performance tasks. These tasks will be divided into two multiple day phases.

Phase 1: Monday 1/7/19 - Friday 1/11/19 2am-3am CST (1hr each, with no expected downtime)
Phase 2: Monday 1/14/19 - Wednesday 1/16/19 2am-4am CST (2hrs each, with expected downtime; more detailed communication will be sent in the coming days)

PHASE 1 [Day 3 of 5]
Please be aware of the scheduled server maintenance. During this maintenance window, the system will be working slowly with frequent interruptions.

There should be no downtime during this time, but please be aware of possible slow performance during this hour window.

During this time, users should continue to operate as normal utilizing the SMS Valet application's offline mode. Requests and text messages will not be received during the brief interruptions but will be received once connectivity is restored. Continue to check vehicles in and out as usual.

Thanks so much!
Jan 6, 20:01 CST

Scheduled - Regularly scheduled deployment that occurs approximately every 3 weeks to release features and improvements.

IMPACT: The system will be working slowly, but with frequent interruptions - During this time, users should continue to operate as normal utilizing the SMS Valet application's offline mode. Requests and text messages will not be received during the brief interruptions but will be received once connectivity is restored. Continue to check vehicles in and out as usual.

Thanks!
Jan 6, 16:55 CST

Scheduled - **Multiple Day Server Maintenance**

In order to resolve some of the recent issues seen with the SMS Valet Mobile Application connectivity with our servers, our development team will be required to implement some critical database performance tasks. These tasks will be divided into two multiple day phases.

Phase 1: Monday 1/7/19 - Friday 1/11/19 2am-3am CST (1hr each, with no expected downtime)
Phase 2: Monday 1/14/19 - Wednesday 1/16/19 2am-4am CST (2hrs each, with expected downtime; more detailed communication will be sent in the coming days)

PHASE 1 [Day 2 of 5]
Please be aware of the scheduled server maintenance. During this maintenance window, the system will be working slowly with frequent interruptions.

There should be no downtime during this time, but please be aware of possible slow performance during this hour window.

During this time, users should continue to operate as normal utilizing the SMS Valet application's offline mode. Requests and text messages will not be received during the brief interruptions but will be received once connectivity is restored. Continue to check vehicles in and out as usual.

Thanks so much!
Jan 6, 19:59 CST

Scheduled - **Multiple Day Server Maintenance**

In order to resolve some of the recent issues seen with the SMS Valet Mobile Application connectivity with our servers, our development team will be required to implement some critical database performance tasks. These tasks will be divided into two multiple day phases.

Phase 1: Monday 1/7/19 - Friday 1/11/19 2am-3am CST (1hr each, with no expected downtime)
Phase 2: Monday 1/14/19 - Wednesday 1/16/19 2am-4am CST (2hrs each, with expected downtime; more detailed communication will be sent in the coming days)

PHASE 1 [Day 1 of 5]
Please be aware of the scheduled server maintenance. During this maintenance window, the system will be working slowly with frequent interruptions.

There should be no downtime during this time, but please be aware of possible slow performance during this hour window.

During this time, users should continue to operate as normal utilizing the SMS Valet application's offline mode. Requests and text messages will not be received during the brief interruptions but will be received once connectivity is restored. Continue to check vehicles in and out as usual.

Thanks so much!
Jan 6, 19:55 CST