Resolved -
This incident has been resolved.
Jan 27, 14:00 CST
Monitoring -
Our payment processor has fixed the issue. We will continue to monitor the system.
Jan 27, 13:47 CST
Identified -
Our payment processor has identified the issue and is working on a fix. We will continue to monitor this external issue and provide updates as we learn more.
Jan 27, 13:17 CST
Investigating -
Our credit card processor is currently experiencing an outage that is impacting the ability to process credit card payments for some TEZ customers. We will continue to monitor this external issue and provide updates as we learn more.
Jan 27, 12:54 CST