Resolved -
This incident has been resolved.
Oct 17, 14:09 CDT
Update -
We are continuing to monitor for any further issues.
Oct 16, 16:03 CDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Oct 16, 14:41 CDT
Identified -
The issue has been identified and a fix is being implemented.
Oct 16, 14:08 CDT
Investigating -
The SMS Valet system is currently experiencing some technical difficulties . Please do not log out of the application and continue to operate in offline mode.
Once the system is restored all text messages and data will populate and sync up.
Thank you for your patience.
TEZ
Oct 16, 14:00 CDT